Current Rental Owners

Information for Current Landlords

I am a Property Owner. Who do I contact?

If you have questions or concerns, always feel free to contact your Property Management team. Our staff is departmentalized so each team member works in the field of their expertise. Below is a brief overview of each of our staff members’ responsibilities so you are better directed to the appropriate person. Of course, you can also reach out to Info@TJCRealEstate.com.

Kacy Martinez, V.P. of Operations and Realtor

Kacy@TJCRealEstate.com 

Kacy oversees all TJC property management operations. As a Realtor, she also manages real estate transactions and consults with new owners regarding investment opportunities.

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Joanna Zelazko, Accounting Manager  

Joanna@TJCRealEstate.com 

Joanna is in charge of our owner and tenant accounts as well as general accounting for TJC.

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Janessa White, Property Manager & Leasing Agent

Janessa@TJCRealEstate.com

As Leasing Agent, Janessa conducts showings for prospective tenants and handles the leasing process.  As Property Manager, she has the role of new owner coordinator, negotiates renewals, and oversees work orders.

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Wendy Balfe, Assistant Property Manager

Wendy@TJCRealEstate.com 

As the Assistant Property Manager, Wendy has her hands full with the move-in/move-out process, security deposit processing. She also acts as the HOA liaison.

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Bob Logan, Maintenance Manager

Bob is our on-sight maintenance expert who handles getting each property ready for a new tenant as well as on-going maintenance for each unit.

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Sondra Lockett-Cameron, Senior Marketing Manager

Sondra@TJCRealEstate.com  

Sondra oversees all TJC marketing and brand integrity, maintains our online presence, executes in-house design, and takes charge of the TJC Blog.

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Liat Fuller, Marketing Manager & Leasing Agent

Liat@TJCRealEstate.com

 As Leasing Agent, Liat conducts showings for prospective tenants and handles the leasing process.  As Events Marketing Manager, she organizes all TJC events.

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Meg Evans, Marketing Manager, Leasing Agent & Home Stager

Meg@TJCRealEstate.com 

  As Leasing Agent, Meg conducts showings for prospective tenants and handles the leasing process.  As Social Media Marketing Specialist, she is the main creative behind all of TJC social media.  Meg also oversees home staging for our rental properties and offers for sale home staging consulting.

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Tom Cummings, Owner and Managing Broker

Tom@TJCRealEstate.com 

Tom cultivates new business, oversees the big picture of the property management side of TJC and is one of the founding visionaries.

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Kari Cummings, Owner, Realtor and Director of Real Estate

Kari@TJCRealEstate.com

Kari is a licensed Realtor with over 18 years of experience. She oversees the real estate team, trains new Realtors and is one of the founding visionaries.

What should I expect with my first month’s expenses as a new owner?

The first month’s charges include:

    • Leasing fee = 1/2 the first month’s rent (one-time only charge with new tenants)
    • Management Fee = 10% of monthly rent (monthly)
    • Maintenance Turn Fee = $60 – In order to ensure a smooth transition between tenants, our Maintenance Manager conducts an inspection and completes the following items:
      • Replace burned-out bulbs
      • Replace Furnace filter
      • Check for proper operation of cabinets, doors, plumbing fixtures, appliances, lights, and window treatments
      • Remove picture hardware from walls and repair as necessary
      • Replace caulking on interior as needed
      • Lubricate garage doors and track
      • Adjust and lubricate exterior door hardware
      • Advise on any preventative maintenance that might be needed
    • Coordination Fee – $100 (for above materials, 1099, application fees, keys, etc.)
    • Any repairs (beyond above list) that we may find when we go through the property to get it ready

All of the above fees are deducted from rent when it comes in, so none of this requires you to write us a check.

How do I access my Owner’s Statements?

Look for your Owner Statement to be posted on or about the 10th of each month. Here’s how to access your Owner Statement: 1.  Go to: https://tjc.appfolio.com/portal  2.  Enter your email address (the one you gave us to contact you). 3.  AppFolio will send you an email to that address with instructions on how to log in to view your Owner Statement.

How will I get my owner’s payments?

Owner’s payments are processed through direct deposit to the account specified by the owner.  To add or change an account, please fill out an ACH FORM and return it to our Accounting Manager, Joanna (Joanna@TJCRealEstate.com ).

How do I change my account number?

To add or change an account, please fill out an ACH FORM and return it to our Accounting Manager, Joanna ( Joanna@TJCRealEstate.com ).

What are these Move-In and Supply Charges on my Owner’s Statement?

In order to ensure a smooth transition between tenants, our Maintenance Manager conducts an inspection and completes the following items:

  • Replace burned-out bulbs
  • Replace Furnace filter
  • Check for proper operation of cabinets, doors, plumbing fixtures, appliances, lights, and window treatments
  • Remove picture hardware from walls and repair as necessary
  • Replace caulking on interior as needed
  • Lubricate garage doors and track
  • Adjust and lubricate exterior door hardware
  • Advise on any preventative maintenance that might be needed

Any repairs (beyond above list) that are found are at an additional cost.

I have accessed my Owner’s Statement, but I still have questions about it.

Please email your questions to our Accounting Manager, Joanna ( Joanna@TJCRealEstate.com ) and she will get back to you as soon as possible.

My property is currently for lease, how many showings has my property had?

Each property available for lease is evaluated on a weekly basis.  We review showing feedback, number of showings, pricing strategies, etc. to determine if any changes need to be made.  You will receive a weekly update from Janessa White, Leasing Agent & Property Manager (Janessa@TJCRealEstate.com), but please feel free to reach out in the meantime with any questions or concerns.

When does my tenant’s lease end?

Please email your questions to Janessa White, Leasing Agent & Property Manager (Janessa@TJCRealEstate.com).

Why do I need to fill out a W-9?

We are required by law to send you a 1099 each tax year for your rent income and expenses.  In order to do this, we need a SSN or Tax ID number from you (you only need to fill it out once).  To access the form, click here:  W-9 Form Please send completed form to our Accounting Manager, Joanna ( Joanna@TJCRealEstate.com ).

When will I receive my 1099 each year?

The IRS requires that 1099s are sent out each year by February 28th, but TJC strives to have them completed and mailed out by the end of January (provided we have your SSN or Company ID on account). TJC also provides Year-End statements each year, which are posted to your Owner’s Portal as a 12-Month Cash Flow report.

How is the rent income calculated on my 1099?1099 Rent amounts are based on Gross Rental Income, and includes any Move-Out costs that are deducted from returned Security Deposits.  Please consult your accountant for all tax-related questions.

Owner’s Portal

 

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Who do I contact if I need something?

If you have questions about anything, please contact us.  Below is a brief overview of what each of our staff members’ responsibilities are so that you are better able to direct your questions to the appropriate person (or you may also send an email to Info@TJCRealEstate.com).

What should I expect with my first month’s expenses as a new owner?

The first month’s charges include:

All of the above fees are deducted from rent when it comes in, so none of this requires you to write us a check.

How do I access my Owner’s Statements?

Look for your Owner Statement to be posted on or about the 10th of each month. Here’s how to access your Owner Statement: 1.  Go to: https://tjc.appfolio.com/portal  2.  Enter your email address (the one you gave us to contact you). 3.  AppFolio will send you an email to that address with instructions on how to log in to view your Owner Statement.

How will I get my owner’s payments?

Owner’s payments are processed through direct deposit to the account specified by the owner.  To add or change an account, please fill out an ACH FORM and return it to our Accounting Manager, Joanna (Joanna@TJCRealEstate.com ).

How do I change my account number?

To add or change an account, please fill out an ACH FORM and return it to our Accounting Manager, Joanna ( Joanna@TJCRealEstate.com ).

What are these Move-In and Supply Charges on my Owner’s Statement?

In order to ensure a smooth transition between tenants, our Maintenance Manager conducts an inspection and completes the following items:

Any repairs (beyond above list) that are found are at an additional cost.

I have accessed my Owner’s Statement, but I still have questions about it.

Please email your questions to our Accounting Manager, Joanna ( Joanna@TJCRealEstate.com ) and she will get back to you as soon as possible.

My property is currently for lease, how many showings has my property had?

Each property available for lease is evaluated on a weekly basis.  We review showing feedback, number of showings, pricing strategies, etc. to determine if any changes need to be made.  You will receive a weekly update from Janessa White, Leasing Agent & Property Manager (Janessa@TJCRealEstate.com), but please feel free to reach out in the meantime with any questions or concerns.

When does my tenant’s lease end?

Please email your questions to Janessa White, Leasing Agent & Property Manager (Janessa@TJCRealEstate.com).

Why do I need to fill out a W-9?

We are required by law to send you a 1099 each tax year for your rent income and expenses.  In order to do this, we need a SSN or Tax ID number from you (you only need to fill it out once).  To access the form, click here:  W-9 Form Please send completed form to our Accounting Manager, Joanna ( Joanna@TJCRealEstate.com ).

When will I receive my 1099 each year?

The IRS requires that 1099s are sent out each year by February 28th, but TJC strives to have them completed and mailed out by the end of January (provided we have your SSN or Company ID on account). TJC also provides Year-End statements each year, which are posted to your Owner’s Portal as a 12-Month Cash Flow report.

How is the rent income calculated on my 1099?

1099 Rent amounts are based on Gross Rental Income, and includes any Move-Out costs that are deducted from returned Security Deposits.  Please consult your accountant for all tax-related questions.