Information for Current Landlords

Who do I contact if I need something?

If you have questions about anything, please contact us.  Below is a brief overview of what each of us does so that you are better able to direct your questions to the appropriate person (or you may also send an email to Info@TJCRealEstate.com and we will direct it to the right place):

  • Samantha Blakeley, Client Services Coordinator  (Samantha@TJCRealEstate.com): Samantha schedules showings, directs incoming calls and assists in general office related operations. 
  • Andrea Bridgeman, Assistant Property Manager (Andrea@TJCRealEstate.com): Andrea assists the Property Manager with maintenance items and the move-in/move-out process.  She also handles all lease renewals and amendments as well as acts as the HOA liaison.
  • Kacy Martinez, Property Manager (Kacy@TJCRealEstate.com): Kacy is the main tenant point-of-contact and is responsible for coordinating all maintenance items.  She is responsible for details regarding the move-ins and the move-outs for all of our new and current tenants. 
  • Bob Logan, Maintenance Manager: Bob is our on-sight maintenance person who handles getting each property ready for a new tenant as well as on-going maintenance for each unit.
  • Sondra Lockett-Cameron, Marketing Coordinator (Sondra@TJCRealEstate.com):  Sondra coordinates TJC advertising and marketing, as well as events and sponsorship efforts including our booth operations and community involvement.  
    • Joanna Zelazko, Accounting Manager (Joanna@TJCRealEstate.com): Joanna is in charge of our owner and tenant accounts as well as general accounting for TJC.
    • Tom Cummings, Owner/Managing Broker (Tom@TJCRealEstate.com): Tom cultivates new business, manages property agreements with owners, and tends to all negotiations for leases and lease extensions.  Tom also works directly with current tenants on renewing or terminating their leases.
    • Michelle Jacobs, Associate Broker & Leasing Agent : (Michelle@TJCRealEstate.com): Michelle is a licensed real estate agent with 15 years of experience who can assist with the buying and selling of homes.  She also has extensive expertise new home construction.  Michelle conducts the majority of our rental showings, as well as coordinates leases for our prospective tenants.

    • Jeff Stahlhut, Associate Broker & Leasing Agent (Jeff@TJCRealEstate.com): Jeff is a licensed real estate agent who can help with buying and selling houses as well as commercial real estate. He conducts rental showings and coordinates leases for our prospective tenants. 
    • Greg Pond, Associate Broker (Greg@TJCRealEstate.com): Greg is a licensed real estate agent who can help with buying and selling houses as well as commercial real estate.
    • Meg Evans, Transaction Coordinator (Meg@TJCRealEstate.com): Meg assists Greg Pond, one of our TJC real estate agents, in completing all the necessary transactions involved with the buying and selling of homes.
    • Kari Cumming, Owner/Associate Broker (Kari@TJCRealEstate.com):  Kari is one of the owners of TJC and is also a licensed real estate agent who can help with buying and selling houses as well as has expertise in the process of building new homes.

    What should I expect with my first month's expenses as a new owner?

    The first month's charges include:

    • Leasing fee = 1/2 the first month's rent (one-time only charge with new tenants)
    • Management Fee = 10% of monthly rent (monthly)
    • Credit Application Fees = this depends on how many tenants applied for the property ($25 charge for each application)
    • Advertising Fee = $20 (one-time) to market the property
    • Maintenance Fee = $50 - In order to ensure a smooth transition between tenants, we now charge a flat fee for labor, and another flat fee for supplies to turn around a property.  Labor includes:
        • Replace burned-out bulbs
        • Replace Furnace filter and leave a couple extras by the furnace
        • Check for proper operation of cabinets, doors, plumbing fixtures, appliances, lights, and window treatments
        • Remove picture hardware from walls and repair as necessary
        • Minor paint touch-up
        • Replace caulking on interior as needed
        • Lubricate garage doors and track
        • Adjust and lubricate exterior door hardware
        • Advise on any preventative maintenance that might be needed
        • Move-in Supplies - $20 (for above materials)
        • Any repairs (beyond above move-in list) that we may find when we go through the property to get it ready

        Although this all may seem a bit over-whelming at first, remember that it is only when we turn a property around for a new tenant.  We deduct all of the above charges from the rent when it comes in, so none of this requires you to write us a check.

        How do I access my Owner’s Statements?

        Look for your Owner Statement to be posted on or about the 10th of each month.  
        Here’s how to access your Owner Statement:
        1. Go to: https://tjc.appfolio.com/portal 
        2. Enter your email address (the one you gave us to contact you that we have in our system).
        3. AppFolio will send you an email to that address with instructions on how to log in to view your Owner Statement.

        How will I get my owner’s payments?

        Owner’s payments are processed through direct deposit to the account specified by the owner.  To add or change an account, please fill out an ACH FORM and return it to our Accounting Manager, Joanna (Joanna@TJCRealEstate.com). 

        How do I change my account number?

        To add or change an account, please fill out an ACH FORM and return it to our Accounting Manager, Joanna (Joanna@TJCRealEstate.com). 

        What are these Move-In and Supply Charges on my Owner’s Statement?

        In order to ensure a smooth transition between tenants, we now charge a flat fee for labor, and another flat fee for supplies to turn around a property.

        TJC will do the following and charge a flat $50 labor fee: 

        • Replace burned-out bulbs
        • Replace Furnace filter and leave a couple extras by the furnace
        • Check for proper operation of cabinets, doors, plumbing fixtures, appliances, lights, and window treatments.
        • Remove picture hardware from walls and repair as necessary
        • Minor paint touch-up
        • Replace caulking on interior as needed
        • Lubricate garage doors and track
        • Adjust and lubricate exterior door hardware
        • Advise on any preventative maintenance that might be needed

        We buy the above items in bulk, and simply charge a flat fee of $20 for "Move-in Supplies".

        I have accessed my Owner’s Statement, but I still have questions about it.

        Please email your questions to our Accounting Manager, Joanna (Joanna@TJCRealEstate.comand she will get back to you as soon as possible.

        My property is currently for lease, how many showings has my property had?

        Each property available for lease is evaluated on a weekly basis.  We review showing feedback, number of showings, pricing strategies, etc. to determine if any changes need to be made.  We are happy to share more details with you.  Please contact our office at 303-324-6988 for further information.

        When does my tenant’s lease end?

        Please email your questions to our Assistant Property Manager, Andrea (Andrea@TJCRealEstate.com) and she will get back to you as soon as possible.

        Why do I need to fill out a W-9? 

        We are required by law to send you a 1099 each tax year for your rent income and expenses.  In order to do this, we need a SSN or Tax ID number from you (you only need to fill it out once).  To access the form, click here:  W-9 Form 

        Please send completed form to our Accounting Manager, Joanna (Joanna@TJCRealEstate.com).

        When will I receive my 1099 each year?

        The IRS requires that 1099s are sent out each year by February 28th, but TJC strives to have them completed and mailed out by the end of January (provided we have your SSN or Company ID on account). TJC also provides Year-End statements each year, which are posted to your Owner's Portal as a 12-Month Cash Flow report.

        How is the rent income calculated on my 1099? 

        1099 Rent Amounts are based on Gross Rental Income, and includes any Move-Out costs that are deducted from returned Security Deposits.  Please consult your accountant for all tax-related questions.